COVID-19 FAQs

 

COVID-19 (Coronavirus)

Dear Coliseum Axe Guests,

We’ve missed you, but we’ve been busy and we’re ready for your return. Based on guidance from world, national, state and industry resources, we’ve undertaken over 80 different initiatives,some small and others quite challenging. In the end, we still aim to provide a great and safe experience.

Some of our old and new relevant best practices are listed below. Most items are the responsibility of the Coliseum Axe staff. However, it’s a team effort and we’re also going to count on you. Please see our Guest Responsibilities here.

Thank you, Jen & Dave Carline

jcarline@coliseumx.com, dcarline@coliseumx.com

Our PRE-COVID-19 Environment

HEALTH INSPECTIONS

  • Scored no lower than a 98/100
  • Received perfect scores twice

HAND SANITIZERS

  • Although we’ve had hand sanitizer for years, we are adding more

CLEANING

  • Equipment and surfaces are continually wiped down with disinfectant
  • Deep cleaning checklists performed weekly

FOOD SERVICE

  • Disposable gloves are always worn when preparing food
  • Single use plates, utensils, straws, etc.
  • Condiments provided in single serving packets
  • No self-serve food/beverage stations
 

CRUSHING COVID-19: What’s New…

UNIVERSAL

  • Reduced capacity
  • Added "physical distance" floor markings
  • Added more hand sanitizer hygiene stations
  • Posted guidelines for health and hygiene procedures/precautions
  • Added a Guest Tip Line (phone number) to quickly report COVID-19 concerns to management
  • Reduced seating to support physical distancing

TEAM MEMBERS

  • Provided pre-opening training
  • All employees wear face coverings
  • Temperature checks for team members at the start of each shift
  • Created new first aid protocols for COVID-19 symptoms
  • Revised sick policies (stay home if sick or unwell)
  • Created employee rotation cycles to reduce interactions
  • Reduced the use of shared equipment (computers, phones, radios, etc.)

ADMISSION & ENTRY

  • Queued line at entrance
  • Added touch-free payment options
  • Installed new acrylic hygiene screens at reception

AXE THROWING

  • No more axe sharing
  • No porous wooden axes
  • Dedicated lanes for each group (no lane sharing with strangers)

FOOD AND BEVERAGE OPERATIONS

  • Installed new acrylic hygiene screens
  • Queue lines with social distancing
  • Dining tables and tables sanitized after each use
  • Individually wrapped straws
  • New cups for each refill (free re-fills are only included in event packages)

RESTROOMS

  • Added towel boxes on counter tops
  • New Signs with handwashing and towel use standards

IT’S A TEAM EFFORT - WE NEED YOUR HELP

GUEST RESPONSIBILITIES

  • If you or any member of your party or family is not feeling well, don’t visit. Plan to come when everyone is well.
  • Currently, government health organizations are recommending people 65 years and older, those who live in a nursing homes or long-term care facilities, and people with underlying medical conditions (particularly if not well controlled) should either remain home or keep their distance from others. Underlying medical conditions include chronic lung disease or moderate to severe asthma, serious heart conditions, immunocompromised, severe obesity (body mass index [BMI] of 40 or higher), diabetes, chronic kidney disease undergoing dialysis, and liver disease.
  • Face Coverings are required when not eating or drinking.
  • Wash your hands frequently and practice good hygiene while visiting an attraction:
  • When coughing or sneezing, cover your mouth and nose with a flexed elbow or tissue. Throw tissue into a trash receptacle after use.
  • You may be asked to apply hand sanitizer before, during, and/or after the experience.
  • We have enhanced our already-stringent cleaning protocols. We apologize if you experience any delays or inconvenience as a result of these procedures.
  • Follow social/physical distancing guidelines carefully, maintaining 6 feet of space from others where possible. Family members and others who live in the same household can be closer together. All others should adhere to the physical distancing guidelines.
  • To facilitate adherence to physical distancing guidelines, we have reduced capacity. Please be patient and understanding with these necessary operational changes.
  • If you feel ill once you are here, please notify management.

COVID-19 SYMPTOMS

ACCORDING TO THE US CDC, COVID-19 SYMPTOMS INCLUDE:

  • fever 100.4 F/38 C or higher
  • cough
  • shortness of breath or difficulty breathing
  • chills
  • repeated shaking with chills
  • muscle pain
  • headache
  • sore throat
  • a new loss of taste or smell

COLISEUM X COVID-19 TIP LINE

IF YOU HAVE A QUESTION OR CONCERN, PLEASE TEXT US

  • Jen: 614-204-8244
  • Dave: 614-954-2163